Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jil3 ("jil3," "we," "us," or "the Company"), the operator of the online gaming platform at jil3.one, collects, uses, stores, discloses, and protects the personal information of its users ("you," "the Member," or "the Data Subject").

jil3 is committed to the responsible handling of personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. This Policy also reflects jil3's obligations under PAGCOR's data protection guidelines applicable to licensed online gaming operators.

This Policy applies to all personal data processed in connection with your jil3 account, including data collected via the jil3.one website, customer support interactions, payment transactions, and promotional communications.

2. Data Controller

jil3 acts as the Personal Information Controller (PIC) for all personal data collected through jil3.one and its associated services. As the PIC, jil3 determines the purposes and means of processing your personal information.

jil3 has designated a Data Protection Officer (DPO) responsible for ensuring compliance with the Data Privacy Act of 2012 and overseeing the implementation of this Privacy Policy. The DPO may be contacted via the details in Section 15 of this Policy.

3. Data We Collect

jil3 collects the following categories of personal data from its members and website visitors:

jil3 does not collect sensitive personal information (as defined under the DPA) unless strictly necessary for KYC, AML compliance, or as required by PAGCOR regulations, and only with your explicit consent where required.

4. How We Collect Data

jil3 collects your personal data through the following means:

• Direct Collection: Data you provide during account registration, KYC submission, deposit/withdrawal requests, contact form submissions, and customer support interactions;
• Automated Collection: Data collected automatically during your use of jil3.one, including cookies, log files, device fingerprinting, and session tracking technologies;
• Third-Party Sources: Data received from payment processors (GCash, Maya, BPI, BDO), identity verification service providers, and fraud prevention services, in each case consistent with those parties' own privacy policies and applicable law;
• PAGCOR and Regulatory Sources: Data received from PAGCOR or other regulatory authorities in connection with licensing requirements, self-exclusion registries, or law enforcement requests.

5. How We Use Your Data

jil3 processes your personal data for the following purposes:

• Creating and managing your jil3 account and verifying your identity;
• Processing deposits and withdrawals via GCash, Maya, and Philippine bank transfers;
• Providing access to jil3's games, sports betting, bingo, and other platform features;
• Complying with PAGCOR regulatory requirements, including reporting obligations;
• Complying with Philippine anti-money laundering (AMLA) and counter-terrorism financing (CTF) obligations under Republic Act No. 9160 as amended;
• Detecting, preventing, and investigating fraud, cheating, collusion, and other prohibited activities;
• Administering promotions, bonuses, and loyalty programs;
• Providing customer support and resolving disputes;
• Implementing responsible gaming measures, including monitoring for problem gambling indicators and administering self-exclusion;
• Sending you transactional communications (deposit confirmations, withdrawal notifications, security alerts);
• Sending you marketing communications where you have opted in to receive them;
• Improving jil3's platform, user experience, and game offerings through anonymized analytics.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, jil3 processes your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to perform jil3's obligations under your account agreement, including account management, payment processing, and game provision;
• Legal Obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, tax reporting requirements, and other applicable Philippine law;
• Legitimate Interests: Processing necessary for jil3's legitimate interests in fraud prevention, platform security, and business analytics, where such interests are not overridden by your privacy rights;
• Consent: Processing based on your explicit consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

jil3 does not sell your personal data to third parties. jil3 may share your personal data with the following categories of recipients, only to the extent necessary for the stated purpose:

• Payment Processors: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, UnionBank, and other payment service providers, for the processing of deposits and withdrawals;
• Identity Verification Services: Third-party KYC and AML compliance providers engaged by jil3 to verify member identity in compliance with PAGCOR and AMLA requirements;
• Game Providers: Certified game providers (including but not limited to Evolution Gaming, PG Soft, JILI, Pragmatic Play) who process gameplay data necessary to operate their respective games;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulation;
• Law Enforcement: Philippine law enforcement agencies, pursuant to a lawful order, warrant, or subpoena;
• Service Providers: IT infrastructure providers, cloud hosting services, cybersecurity firms, and customer support platforms engaged by jil3 under appropriate data processing agreements.

All third-party data processors engaged by jil3 are required to comply with the Data Privacy Act of 2012 and to process personal data only in accordance with jil3's documented instructions.

8. Data Retention

jil3 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data: Retained for the duration of your active jil3 account, plus a minimum of five (5) years following account closure, as required by AMLA record-keeping obligations;
• Transaction & Financial Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and tax regulations;
• Gaming Logs: Retained for a minimum of three (3) years for dispute resolution and PAGCOR audit purposes;
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications;
• Technical Logs: Retained for up to twelve (12) months for security and fraud monitoring purposes.

Following the expiry of the applicable retention period, jil3 will securely destroy, delete, or anonymize your personal data in accordance with NPC-approved data disposal procedures.

9. Data Security

jil3 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jil3's servers;
• Bcrypt password hashing — jil3 never stores plain-text passwords;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Multi-factor authentication for jil3 administrative systems;
• Intrusion detection and monitoring systems on all jil3 infrastructure.

In the event of a personal data breach that is likely to result in harm to your rights and freedoms, jil3 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with NPC Circular 16-03.

10. Cookies & Tracking Technologies

jil3.one uses cookies and similar tracking technologies to enhance your browsing experience, maintain your login session, and analyze platform usage. The following categories of cookies are used:

• Essential Cookies: Required for the basic functioning of jil3.one, including session management and login authentication. These cannot be disabled without affecting platform functionality;
• Functional Cookies: Remember your preferences (such as language settings and game lobby layout) to personalize your experience;
• Analytics Cookies: Collect anonymized data on how members use jil3.one, used to improve the platform. No personally identifiable information is transmitted via analytics cookies;
• Security Cookies: Used to detect and prevent fraud, unauthorized access, and other security threats.

You may manage cookie preferences through your browser settings. Disabling essential cookies will impair your ability to log in to jil3 and access platform features. jil3 does not use third-party advertising cookies or cross-site tracking technologies.

11. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jil3:

• Right to be Informed: The right to know how jil3 collects, uses, and processes your personal data — as set out in this Policy;
• Right of Access: The right to request a copy of the personal data jil3 holds about you;
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected;
• Right to Erasure / Blocking: The right to request deletion or blocking of your personal data where processing is no longer necessary, subject to jil3's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jil3 has violated your data privacy rights.

To exercise any of the above rights, please contact jil3's Data Protection Officer using the contact details in Section 15. jil3 will respond to verified requests within fifteen (15) business days, in accordance with NPC guidelines.

12. Protection of Minors

jil3 is strictly for persons aged 21 years and above. jil3 does not knowingly collect personal data from individuals below 21 years of age. If jil3 discovers or is notified that personal data of a person below 21 has been collected, jil3 will immediately delete such data, close the associated account, and take appropriate action in compliance with PAGCOR's underage gambling prevention requirements.

If you are a parent or guardian and believe your child has registered on jil3.one, please contact jil3's support team immediately.

13. Cross-Border Data Transfers

Some of jil3's third-party service providers — including cloud infrastructure providers and certified game studios — may process your personal data in jurisdictions outside the Philippines. Where such transfers occur, jil3 ensures that appropriate safeguards are in place, including contractual data processing agreements requiring equivalent data protection standards, in compliance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

14. Amendments to This Policy

jil3 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jil3's data processing practices. Amendments will be effective upon posting of the updated Policy on jil3.one. Where amendments are material, jil3 will notify registered members via the email address or mobile number on file. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of jil3.one following the posting of amendments constitutes acceptance of the revised Policy.

15. Contact & Data Protection Officer

For questions, requests, or complaints regarding this Privacy Policy or jil3's handling of your personal data, please contact:

If your concern is not resolved to your satisfaction, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. All data subject requests must include sufficient information to verify your identity before jil3 can process the request.